New baggage system at Movie Park coaster raises theft concerns
Movie Park Germany installed a baggage conveyor at Van Helsing's Factory to speed up boarding. The system proved vulnerable to theft, prompting the park to plan camera monitoring and further fixes.
More context
In 2023, Van Helsing's Factory made the news for a very practical operational reason. Movie Park Germany had installed a new baggage conveyor at the indoor coaster during the winter. Instead of leaving bags in the station, guests placed them on a belt before boarding, after which the items were carried toward the exit. The intention was straightforward: faster dispatches, fewer bottlenecks and shorter waits.
The change also exposed a weakness. Bags were left unattended, and visitors began reporting stolen belongings online. Because loose bags are not allowed in the ride vehicles, the system affected a sensitive point in the guest journey: riders had to hand over their possessions just before entering the coaster, then trust the process until they returned.
Movie Park acknowledged that the situation could not continue as it was and said it was working on improvements. Camera monitoring was planned so staff could better oversee what happened around the conveyor. For Van Helsing's Factory, the story is useful context. It shows that a ride's reputation is shaped not only by theming and track layout, but also by station operations, baggage handling and the sense of security visitors feel before the train even leaves.